FAQ

Peering is the process by which two Internet networks connect and exchange traffic. In simple terms, peering is a direct interconnection between networks such as content providers, Content Delivery Networks (CDNs), DNS root servers, telecommunications companies, Internet Service Providers (ISPs), IPTV networks, and other networks for the exchange of traffic. Networks come together to interconnect and exchange traffic directly. Peering makes the Internet more affordable and faster for the end user.

Yes, you can connect at multiple data centers where DE-CIX India is present.

Yes, we collaborate with Telco partners to provide NLD connectivity and will assist by connecting you with them.

Our SLA includes full support from our team, covering technical configurations and 24/7 assistance. Without an SLA, only the initial configuration would be provided, but currently, DE-CIX India does not offer any services without an SLA. All services are covered by DE-CIX’s Global SLA.

We offer a referral program where you can earn a bonus for each customer you refer to us. For more details, please contact us at marketing@de-cix.in.

Latency is the delay between a request and its response in systems like networking, computing.

Yes, a license is required, along with a valid ASN (Autonomous System Number) for connectivity.

To connect with DE-CIX India, first, apply for membership and sign the agreement. Ensure that you make an advance payment for both membership and cross-connect. Next, place an order for point-to-point (P2P) connections and cross-connects. After that, establish BGP with the DE-CIX India route server, and finally, create the necessary rules and filters.

Yes, we provide lifetime support for configuration, traffic management, fluctuations, and other technical issues.

There will be no charges for re-establishing peering, even if you disconnect for a period of time.

An ASN (Autonomous System Number) serves as a unique identifier for your network and is necessary to connect our AS number with yours.

Preferably, we recommend using Cisco, MikroTik, Juniper, or Huawei routers. If you are using a different router, the configuration will need to be managed on your end.

DirectCLOUD is a dedicated connection between a network or enterprise and cloud service provider.

If you are an existing customer, no additional setup is required; it’s simply an additional virtual connection to the cloud. If you are new, please send an email to sales@de-cix.in, and we will respond promptly.

Peering connectivity lets two networks connect directly to share data efficiently, often used by ISPs. Direct cloud connectivity provides a dedicated link between a company and a cloud service, improving performance and security. Both improve network connections but serve different needs.